Just like any freshly baked product, our treats have a shelf life. We recommend storing them in their original packaging or a loosely covered container at room temperature for up to a year (they have expiration dates marked on them). The perishable cupcakes and cakes have a much shorter shelf life, they should be fed within a few days of receipt, or refrigerated or frozen. They thaw very well and quickly and instructions are always included with them going over their specific storage requirements.
We are carried in over 1,200 locations across the US, as well as internationally. You can also purchase our products from our retail store in Morristown, NJ. For a complete list of locations, click here. Other than the Birthday Girl and Birthday Box boxes, products are not available for sale in Idaho. Sorry.
There are no preservatives in any of our treats. We bake all our products with the highest quality, wholesome, human-grade ingredients that are healthy for your dog. The way we ensure their shelf life is with moisture, like dehydrated foods or jerky.
Yes, every treat, cake, and biscuit we make is wheat, corn, soy & gluten free. They are some of the most common allergens to dogs and completely avoidable.
Absolutely. We never use any ingredients that are harmful to dogs. All of our ingredients are carefully selected, that's our promise to you.
Once your order is placed, we try to have them shipped within 2 business days from the day the order is placed. Shipping times from that point depend upon shipping methods and location.
If you are ever dissatisfied with any of our products, please contact us and we will make it right. We stand by our products 100% and want our customers to be happy.